Provide us feedback on Larimer.org
Hello Lorene,
None of the data has been removed just a new tab has been added - the second tab now has the Case info and breakdown by city:.
If there is other data that was on the previous dashboard that you can't locate, please provide some more info and I will try help you track it down
Cheers,
Gregg
//Larimer County Web Services
CSV file for Suspect covid-19 cases
Please add a clickable csv file for suspect covid-19 cases, as was done for confirmed cases. It is very helpful. Thank you.
Campground cancellation fees. I was surprised to find out how high the cancellation fees for a campground site. After paying $72 for two nights, I needed to change or cancel my reservation and received a refund of $25. Never saw it on your web site..
Did not realize what I was signing up for when making the reservation, and that the cancellation fee would be about 3/4 of the cost of the reservation. Please make the cancellation fees more obvious on the website.
Very sorry confusion in the reservation policy. It is posted on our website https://www.larimer.org/naturalresources/reservations/campgrounds in the drop down menu, under Reservation Guidelines and Reservation Fees.
Cancellation policy:
Cancellations made 5 days or less prior to arrival will forfeit 1 night's camping plus the transaction and cancellation fee. Partial cancellations are not allowed. Once a reservation is created, the entire reservation can be changed but not the number of days. To change the number of days of a reservation, the entire reservation must be cancelled.
If you change or cancel a reservation, you must pay an additional $6.35 fee. If you cancel fewer than 5 full days before arrival date, or cancel any part of the reservation after arrival at the park, you may forfeit up to two night's camping fees, since the site won't be available for other people to reserve
Lack of information
The Parcel Zoning Search is non-existent. And there's no one available to get it resolved. I would think that all online access would be fixed by now since there isn't any other way to get info without dealing with calling them...but that is another topic for discussion, communication.
The system appears to be online for checking parcel zoning:
https://www.larimer.org/planning/zoning/search#/property/
Is there another area of the site where the information is not working.
Thanks,
Gregg
Hello T_aa_s,
Apologies for the confusion. The chat feature mentioned is available in the bottom right corner of the Vehicle Licensing pages (https://www.larimer.org/clerk/vehiclelicensing)
here is the screen shot on mobile:
It is available any time a technician is online and available to help.
cheers, Gregg // Larimer County Web Services
Customer support service by UserEcho
