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Started

password reset is not sending email

cabinjimn 5 months ago in Online Portal (onlineportal.larimer.org) updated by Gregg Turnbull 5 months ago 1

When requesting password, it does not email the user. Just says if does but email never arrives.  It;s been well over an hour, and have checked spam.

Answer
Gregg Turnbull 5 months ago

Hello cabinjimn,

I attempted to have it send you a reset email address. If that does not work please email lcplngbldg@co.larimer.co.us directly - onlineportal.larimer.org is supported by the Planning and Building department and provide support via that email address. 

Cheers,

Gregg

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Under review

GIS Maps - multiple parcel ownerships- why can't they be highlighted together

Rueben 1 year ago in Online Portal (onlineportal.larimer.org) updated by Gregg Turnbull 1 year ago 1

Get up to speed.  Weld County already does this.  When looking under ownerships, if a person owns more than one parcel that is contiguous why can't Larimer County highlight all the parcel owned without the fill like Weld County?  When we are looking to purchase property as developer your site is so time consuming.  I should be able to grab every parcel and capture all the abbreviated info about the parcel so I can then go get the property profiles in a snap.  


Too, you can't even click on each parcel and join them together either.  And I hate that fill and the color choice for outlining a parcel is too light.  Weld County uses red - why don't you pick it up and use Bright Green 5 pt. line to highlight the parcels configuration.

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Under review

payment options

jonfairchild 2 years ago in Online Portal (onlineportal.larimer.org) updated by Gregg Turnbull 1 year ago 1

Please clarify payment options for vehicle licensing. For example, I can pay with credit card at 200 W. Oak but there is a 3% surcharge.

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Not a bug

login forget passwork does not email new password.

briankelley70 1 year ago in Online Portal (onlineportal.larimer.org) updated by Gregg Turnbull 1 year ago 2

When requesting password, it does not email the user. Just says if does but email never arrives.

Answer
Gregg Turnbull 1 year ago

Hello Brian,

If you still need help accessing the site please send me a note - gregg.turnbull@larimer.org


Cheers,

Gregg

// Larimer County Web Services Team Lead