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Site Evaluations for New On-Site Wastewater Treatment Systems
Payment site not functioning properyly. Once all credit card and personal info is entered, the site has you 'verify you're not a robot' at:
https://hipaa.jotform.com/server.php
Once you complete this the site just goes blank. There is no confirmation if the form was or was not submitted, if payment was received, approved, etc.

password reset is not sending email
When requesting password, it does not email the user. Just says if does but email never arrives. It;s been well over an hour, and have checked spam.

Hello cabinjimn,
I attempted to have it send you a reset email address. If that does not work please email lcplngbldg@co.larimer.co.us directly - onlineportal.larimer.org is supported by the Planning and Building department and provide support via that email address.
Cheers,
Gregg

i want to chat with titling, like is was told on the message. I can not find. So either I am dumb or the message lied.
i want to chat with titling, like is was told on the message. I can not find. So either I am dumb or the message lied. Enough with covid crap. you have had a year to figure it out. Taxes increase, but the services that the county provide gets worse. And the on hold telling to be gracious, because elected representatives can not get there act together.

The chat button appears on the bottom right of all vehicle licensing pages during business hours.
https://www.larimer.org/clerk/vehiclelicensing

building permit portal Estimate Fees Bug
There's nothing to pick from, and it's a required field.
This is in Chrome browser.
Thanks,
Laura Emerson

Cart says go to shopping cart and there is no shopping cart & why no credit card payment do you want everyone coming in person I thought we we supposed to all stay home

Good morning,
Got word back from the Treasurer's Office:
We deactivate online payments around this time each year and keep them off until early January. We start requiring certified funds for any payments so only cash, cashiers checks, money orders, etc. are now accepted. Any cashiers checks or money orders can be mailed into our office or left in our dropbox by the southwest entrance to avoid having to come into the building. Please include the schedule number for the property to help us accurately apply the payment.
Thank you indeed for the feedback,
Cheers,
Gregg

job application portal will not allow me to sign in
I am trying to apply to jobs on the larimer county portal but it will not allow me to sign in. I have created 2 different email accounts, one allows me to sign in but will not allow me to apply for the job. I put in all my information and upload documents and when I hit save it tells me I have to log into that account-which I already did to get to that option.
The older email, when I log in it tells me is an invalid email but when I try to use it to create a new account it says that email is in use but never sends me a password reset option.

login forget passwork does not email new password.
When requesting password, it does not email the user. Just says if does but email never arrives.

Hello Brian,
If you still need help accessing the site please send me a note - gregg.turnbull@larimer.org
Cheers,
Gregg
// Larimer County Web Services Team Lead
Customer support service by UserEcho