Provide us feedback on   Larimer.org 

0
Fixed

Unable to click on restaurant listed, El Burrito

Mike Thorsrud 4 weeks ago in Website Search (Larimer.org) updated 3 days ago 2
Answer
Gregg Turnbull 3 days ago

Hello Mike,

Thank you for the feedback. Sorry for the delay - not sure if there was a data issue when this click was attempted. Just checked and am now able to get information on El Burrito. 
Here is the direct link:

https://www.larimer.org/health/safety-sanitation-programs/food-safety-program/restaurant-grocery-store-inspections#/detail/10093

Cheers,

Gregg

0

Search Function does not work. On iMac Safari

I tried to search using the Search function on several terms.  "Abatement", "Property Tax Liens", and several others.  Each time, the result would print 'Loading'.  When I hit continue, it would print 'Loading' again.  After waiting a long time, it would print 'Sorry, an error occurred', in red.  No results were ever given for any of the search terms.    It did not ever work for me, on iMac, Safari - with all latest updates.  My internet connection seems to be OK, as all other websites, email, etc is working.  

0
Under review

Site support services

joan.paskewitz 2 months ago in Website Search (Larimer.org) updated by Gregg Turnbull 2 months ago 1

I was attempting to contact a member of the Estes Park Estates road  Board via the link in roads, and with multiple attempts the message was not accepted. A note stated to contact "site support services" with problems, but there is no such thing on the website. What do I do now, and why would I be referred to something that doesn't exist/come up in a site search?   Very poor UX! Please contact me.

0
Completed

Why dont Turtles wear more turtlenecks?

andrew.cao 2 months ago in Website Search (Larimer.org) updated by Gregg Turnbull 2 months ago 1

Turtles need to wear turtlenecks

Answer
Gregg Turnbull 2 months ago

Because they look adorable. Thanks for the question.

0
Started

renew retail food license

beth 6 months ago in Website Search (Larimer.org) updated by Gregg Turnbull 6 months ago 1

I cannot find a handy easy-to-use button that says "renew" a retail food establishment license.  Could use some sort of information on how it happens.  One reference that says they are renewed annually in January.  How?  Where?

Answer
Gregg Turnbull 6 months ago

Hello Beth,

I too came up empty when looking for the easy button - or at least a good description of the process on the department's pages: https://www.larimer.org/health/safety-sanitation-programs/food-safety-program/license-plan-review-information

I will forward a note on the missing info, but please reach out to the department directly concerning your specific renewal:

FOOD SAFETY PROGRAM
(970) 498-6775

Email Heather Young

Cheers,

Gregg Turnbull

Larimer County Web Services 

0
Fixed

Property Search button is dead, nothing happens.

Lynxtrack 10 months ago in Website Search (Larimer.org) updated by Gregg Turnbull 10 months ago 1

Nothing happens when I click the 'Find Property' button. (No pop-up blocker!). Same with the Property Tax Search page. How can I get my Property Tax Notice??

Answer
Gregg Turnbull 10 months ago

I have checked it a few times today and it appears to be accessible. We did have some issues earlier in the week but hope those have subsided - please let mer know if you experience any additional issues. 

Cheers,

Gregg

// Larimer County Web Team

0
Completed

Domestic violence off I-25 north of Johnsburg 8/11/18

mable.thomas70 12 months ago in Website Search (Larimer.org) updated by Gregg Turnbull 11 months ago 2
Answer
Gregg Turnbull 11 months ago

Please contact the sheriff's office directly if reporting a crime or requesting details.

https://www.larimer.org/sheriff

~Gregg

0
Answered

can't find real estate liens

larimercounty 1 year ago in Website Search (Larimer.org) updated by Gregg Turnbull 1 year ago 2

I'm trying to find out if there are any liens against a property, and if so, how to contact the lien holder.  I cannot find any page that will guide me to finding liens.  How can I find liens against real property?

Answer
Gregg Turnbull 1 year ago

Thank you Todd and the Treasurer's Office for the feedback/info.


Gregg // Larimer County Web Services Team

0
Fixed

Storage shed handout is still missing. Garage handout is still missing.

gary_huffman 2 years ago in Website Search (Larimer.org) updated by Gregg Turnbull 2 years ago 1

I search for storage shed handout and still get loafing shed handout.  I can not find the garage handouts.  The "I WANT TO" tab looks like a search but it is not.   Search leaves a lot to be desired. 

I have been dealing with computers for almost 40 years and find the layout difficult and search frustrating.  I put in wood stove handout and got a burglary in the list???

Answer
Gregg Turnbull 2 years ago

Hello Gary,


Sorry for the delay but we have not forgot about you. The trick we found is that no where in the info sheet did it include the term Storage Shed, or Handout. So we had to add some additional terms on the page and train the search a bit more to dig into fields and documents. 


If you search the term 'storage shed handout' now, the building page is the first item that appears and we have added the term Handout where we felt appropriate.


Thank you again for the feedback.


Cheers,

Gregg


//Larimer County Web Services Team Lead