0
Not a bug

login forget passwork does not email new password.

briankelley70 8 months ago in Online Portal (onlineportal.larimer.org) • updated by Gregg Turnbull 7 months ago 2

When requesting password, it does not email the user. Just says if does but email never arrives.

Answer

Answer
Not a bug

Hello Brian,

If you still need help accessing the site please send me a note - gregg.turnbull@larimer.org


Cheers,

Gregg

// Larimer County Web Services Team Lead

Under review

Hello Brian,


I am looking for your account on the new website and don't see it - at least using the email address briankelley70@gmail.com


Is there a chance it is under a different email - or - you may be accessing one of our older systems, still hosted on https://apps.larimer.org.


Any additional details could help me track it down.


Cheers,

Gregg 


// Larimer County Web Services Team Lead

Answer
Not a bug

Hello Brian,

If you still need help accessing the site please send me a note - gregg.turnbull@larimer.org


Cheers,

Gregg

// Larimer County Web Services Team Lead