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password reset is not sending email

cabinjimn 5 months ago in Online Portal (onlineportal.larimer.org) updated by Gregg Turnbull 5 months ago 1

When requesting password, it does not email the user. Just says if does but email never arrives.  It;s been well over an hour, and have checked spam.

Answer

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Hello cabinjimn,

I attempted to have it send you a reset email address. If that does not work please email lcplngbldg@co.larimer.co.us directly - onlineportal.larimer.org is supported by the Planning and Building department and provide support via that email address. 

Cheers,

Gregg

Answer
Started

Hello cabinjimn,

I attempted to have it send you a reset email address. If that does not work please email lcplngbldg@co.larimer.co.us directly - onlineportal.larimer.org is supported by the Planning and Building department and provide support via that email address. 

Cheers,

Gregg