I want to give praise to Rick Christopherson. He had to notify the family of one of my employees to let them know that Craig Becker had passed away. Rick spent a good part of the day with the family providing resources for them and just being with them to ease the terribleness of the day. Rick then drove to VMware in Bloomfield where Craig worked to notifiy me, his manager. His wife did not have my phone number nor did she know how to contact me in her time of grief. Rick stayed to answer questions from our team and was a great comfort to us as we came to grips with the words we never expected to hear.
Rick was very compassionate, sensitive, and caring. What a challenging and stressful job to have to share this news on an ongoing basis. His care in delivering this message to both Craig's family and Craig's work family was very appreciated. We can't thank him enough.
Customer support service by UserEcho